ZEN-MRI builds knowledge for human-centric robot design


The project applies a wide variety of research methods in a series of empirical field studies and qualitative surveys. Among other things, this includes the implementation of a human-centric development process and an ethics-by-design approach.

The envisioned holistic research approach prioritises ethical monitoring over the entire project term. This approach is intended to enable evaluation of legal and ethical dilemmas, in addition to social challenges.


One of the scientific objectives of the work is to ensure a human-centred design process that integrates future users and people who encounter the robots at work into the development process from the start.

The aim is to incorporate the needs of various stakeholders and user groups into the design and to use these aspects in brainstorming, development and testing from day one.


To ensure that different perspectives and needs are weighed and balanced, the research adopts a multi-level approach, which seeks to reconcile the challenges at the personal level of passers-by with the system perspective.

A holistic view of introducing and embedding the robot into the social interaction space of public areas is adopted at system level, which also includes the perspectives of all stakeholders.

The insights obtained will be used to continue iterative development of human-robot interaction over the course of the project. The project findings therefore aim to understand andĀ 

describe the impact of robots in theĀ 
public space to derive measures for their integration at both individual and system level.